FAQ

1. Can we tow the unit ourselves?

Prairie Trail Rentals is a rental and delivery only service at this time. Due to our location off the highway (down grid roads) we only deliver.

2. What if I run out of propane before pickup?

If you require more propane during your rental period, you are responsible for purchasing your own propane. The propane supplied for a one week rental (or less) should be more than adequate.

3. What is the maximum time I can rent the unit for?

30 days is the maximum time

4. Do you allow smoking in the unit?

NO! The unit is non-smoking and if smoking is detected you will forfeit your $500 damage deposit.

5. Can I get 3 day rentals besides at Cypress Lake, SK?

Due to our close proximity to Cypress Lake, and the lack of amenities near it, we allow 3 day rentals. 3 day rentals are also available for May long weekend and Sept long weekend at Cypress Hills. Please contact us for more information or view our rates page.

6. What supplies are included in the camping trailer?

Visit our supply list page to see what is included, and what you need to bring. In a nutshell – bring your own linens, food and personal items.

7. Do I have to empty the holding tanks before the unit is picked up?

No, we will do that for you!

8. Do I have to refill propane bottle before the unit is pick up?

No, we will do that for you!

9. What method of payments do you accept?

Our preferred method of payment is e-mail money transfer (to info@prairietrailrentals.com). You are also welcome to pay by cheque (made out to Rodney Gallant) or credit card (via Paypal – please see next question). Please note, cheques must clear for reservation to be confirmed.

10. How do I pay by credit card/Paypal

If you choose to pay by credit card (Paypal) we will send you an invoice via Paypal. You do not need an account to pay, and it is easy (just follow instructions and type in your information) and secure.

12. What if I need or think I may need to empty holding tanks/need more water during a longer stay?

Please ask us – there are various options!

13. Can I get a rental for a shorter period of time than the minimum number of days?

Yes, though pricing will still be for the minimum number of days. See rate page for minimum stays.

14. Do you deliver to Craven, SK?

No, sorry we do not deliver to Craven.

15. What is the difference between 30 amp and 15 amp for electrical hook-ups?

30 amp hook-ups are common at many campsite and will run all appliances and outlets in the trailers. 15 amp hook-ups allow for some usage of electricity in the trailer, but does NOT include: air conditioner and wall outlets. If you have questions about electrical hook-ups, please let us know.

16. Do you allow pets?

Unit 2 is pet friendly! You are responsible for cleaning up after your pet.